1. Terms and Conditions of Use of the websites

Last update of the Terms and Conditions of Use made on 22.09.2022

SdC Services SA (hereinafter “the Company”, “We”) publishes and administers the websites https://www.ardentis.ch/ et https://www.orthodontics-gouttieres.ch/ (hereinafter: “Sites”). 

These Terms and Conditions of Use (hereinafter: “T&C”) govern the terms on which the Company offers users (hereinafter: “User(s)”, “You”, “Your”, “Your”) access to the Sites, provision of information and provision of services (hereinafter: “Services”) on the Sites, including booking appointments online with practitioners at clinics Ardentis (hereinafter: “Practitioner(s)”).

1. Acceptance of the T&C

By accessing one of the Sites and/or using the Services, You are considered a User and acknowledge having read, understood and accepted to be subject to all the conditions provided for in the T&C.

In the event of non-compliance by the User of these T&C, the Company reserves the right to suspend the Services without notice and/or to refuse them access to the Services. 

These T&C are supplemented or modified, if applicable, by specific terms and conditions of use concerning certain Services.

2. Modification of the T&C

The Company reserves the right to modify at any time all or part of these T&C. If You have sent Us Your e-mail address, You will be informed by e-mail, if applicable of the new T&C. The new T&C will also be available on the Sites. You are responsible for regularly checking the T&C and keeping You informed of any changes. Your continued use of the Sites and Services after a change constitutes acceptance of the changes. 

3. Sites

3.1 Purpose

The Sites purpose is, in particular, to offer their Users content relating to medical and dental care et aux Ardentis clinics and to make Services available to them, including booking appointments online. Other Services will be added in the near future.

3.2 Modification of the Sites

All the information contained on the Sites may be modified at any time, given the interactivity of the Sites, without this incurring the liability of the Company.

3.3 Links to third-party sites

The Sites may contain hypertext links to other websites.

The User visits these sites under their sole and entire responsibility. The Company can in no way be held responsible for the content of these third-party sites, in the event that a User suffers damages as a result.

3.4 Photographs

The User expressly acknowledges that the photographs on the Sites are non-contractual.

4. Online appointment booking

4.1 Purpose

The online appointment booking service aims to facilitate appointment booking of Users with Practitioners. Thus, on the Sites, the User can book an appointment depending on the available slots. Each appointment booked online by the User is immediately sent to the Practitioner. 

4.2 Account

The User can book an appointment, optionally, with or without creating an account. Creating an account involves the transmission (in addition to the data required for appointment booking) of an e-mail address and the choice of a unique password. 

The User is responsible for the quality and confidentiality of the password chosen during registration, as well as for any activity generated by their password and account. 

The User is solely responsible for keeping et de la sauvegarde their login data.

The User agrees to immediately inform the Company of any fraudulent use of their password or account and any other security breach, and to ensure that they close their account at the end of each session (disconnection).

The Company reserves the right to block at any time and without reason User accounts.

4.3 Information transmitted by the User

The User undertakes to transmit accurate, complete information in compliance of these T&C when creating an account and/or when booking an appointment online, including their surname, first name, their e-mail and telephone number.

The User further guarantees that all evaluations and comments transmitted by them are as objective as possible and do not violate the rules listed in these T&C.

4.4 Absence from an appointment

The User is informed that scheduling an online appointment constitutes a firm commitment on their part, and that any non-attendance at a scheduled appointment must be preceded by prior notification of cancellation or rescheduling to the clinic. This notification can be made via any means of contact of the clinic, at the User’s choice. The User acknowledges being informed that they exclusively bear the consequences (financial and non-financial) of their non-attendance at an appointment towards the Practitioner concerned.

4.5 Sending reminders by SMS and e-mail

The User authorizes the Company to send them SMS and e-mails the purpose of which is to deliver information about appointments that they have booked online. The User also authorizes the Company to notify them by SMS or e-mail any practical information concerning the Practitioners with whom they have booked an appointment online, or any health information sent by these same Practitioners.

4.6 Third-party services

The User expressly acknowledges having been informed that certain features (such as sending e-mails and SMS) are provided by third parties. The Company cannot offer a guarantee on the actual transmission of SMS and e-mails to their recipient, on transmission times and on data integrity.

5. Data protection

By using the Sites and Services, the User provides certain personal data concerning them. We undertake to collect them and to process them in accordance with the Privacy policy, which appears above these T&C.

6. User liability

The User agrees not to violate any legal standard nor to use the Sites and Services for an illegal purpose or other than the purpose for which they are offered to them. They agree in particular not to use the Services for sending spam or viruses, sending or viewing pornographic content, content damaging the reputation or image of third parties, content violating copyright or any illegal content.

The User expressly acknowledges and agrees to use the Sites and Services at their own risk and under their sole responsibility. 

The User also agrees to indemnify and hold harmless The Company, companies owned by or affiliated with Ardentis Holding SA and their employees against any claim, cost, damage, and expense (including legal fees and court costs) resulting from (i) their use of the Sites or the Services ; (ii) non-compliance or violation of any provision of the T&C and applicable terms of use ; (iii) unauthorized use of their account (iv) ; damage arising as a result of a violation of third-party rights through the use of the Services and (v) any other cause resulting in damage to the Company.

The User declares that they are fully aware of the characteristics and constraints of the Internet. They notably acknowledge that it is impossible to guarantee that the data they have transmitted via the Internet will be fully secure. The Company cannot be held responsible for incidents that may arise from this transmission. The User therefore communicates them at their own risk. The Company can only assure that it uses all means at its disposal to guarantee maximum security.

The User acknowledges and notes that any use contrary to law or the T&C may give rise to legal proceedings civil and/or criminal and the payment of damages.

7. Disclaimer of warranty

The Sites and Services are accessible to the User securely via Internet and require availability of Internet access by any means of choice, at the expense of the User. The proper functioning of the Sites and Services is subject to the conditions of Internet access by the User. 

The Company cannot be held responsible for malfunction the Sites and Services and its consequences arising from a malfunction or restricted or degraded Internet access. In general, the Company does not guarantee that :

• the functionalities of the Sites and Services will meet all the User’s needs
• the Sites and Services will be up to date and free from error, malfunction or viruses

The Company will endeavour to ensure the reliable and lasting operation the Sites and Services. However, given the specifics of the Internet, the Company offers no guarantee as to uninterrupted and reliable use of the Sites and Services, being held in this regard only to a best efforts obligation. The Company’s liability cannot be engaged in the event of damage related to the temporary or permanent inability to access the Sites or any of the Services or all of the Services offered by the Sites.

The Sites and Services accessible via Internet may be affected by periods of temporary unavailability. From time to time, the Company will update the Sites and Services, which may make them inaccessible for a certain period.

The Company disclaims all liability for any direct or indirect damage or loss related to the use or inability to use the Sites, their content or the Services.

8. Intellectual property

Intellectual property rights (by which we mean in particular any copyright, patent, design, database rights, trademark, trade secret, know-how, etc.) on the general structure of the Sites and their content (including trademarks, logos, company names, acronyms, trade names, signs, images, videos, audio elements, domain names, code, texts, slogans, graphics and other content) are the exclusive property of the Company. Nothing in these T&C constitutes a transfer of intellectual property rights.

Any representation, reproduction, modification, distortion and/or exploitation in whole or in part of the Sites or their content by any means whatsoever and on any medium whatsoever without the express prior authorization of the Company is prohibited.

La Société accorde aux Users a limited, non-exclusive, non-transferable and revocable at any time to use the Sites for their personal needs, as well as to display the content of the Sites on their computer, smartphone or tablet screen, provided they comply of these T&C. Any other use is excluded without the prior written consent of the Company.

9. Miscellaneoussssss

Intellectual property rights (by which we mean in particular any copyright, patent, design, database rights, trademark, trade secret, know-how, etc.) on the general structure of the Sites and their content (including trademarks, logos, company names, acronyms, trade names, signs, images, videos, audio elements, domain names, code, texts, slogans, graphics and other content) are the exclusive property of the Company. Nothing in these T&C constitutes a transfer of intellectual property rights.

Any representation, reproduction, modification, distortion and/or exploitation in whole or in part of the Sites or their content by any means whatsoever and on any medium whatsoever without the express prior authorization of the Company is prohibited.

La Société accorde aux Users a limited, non-exclusive, non-transferable and revocable at any time to use the Sites for their personal needs, as well as to display the content of the Sites on their computer, smartphone or tablet screen, provided they comply of these T&C. Any other use is excluded without the prior written consent of the Company.

9.1 Applicable law and jurisdiction

These T&C, as well as all questions arising from or related to them (including non-contractual disputes or claims and their interpretation) will be subject to Swiss law, excluding conflict of laws rules. 

Any claim and any dispute related to these T&C will be subject to the exclusive jurisdiction of the Courts of the Company’s registered office. 

9.2 Language

In case of contradiction between the different language versions of these T&C, only the French version will prevail.

10. Contact

For any question regarding the T&C, as well as to report any violation, please contact Us : legal@ardentis.ch

2. General Terms and Conditions of competitions

All contests organized by SDC Services SA are subject to the General Terms and Conditions relating to contests, unless expressly stated otherwise. In case of conflict between these conditions and les conditions spécifiques à un concours, les conditions spécifiques prévalent.

The company SDC Services SA hereinafter referred to as « SDC Services », a public limited company with registered office is at 1070 Puidoux Route du Verney 7, registered with the Vaud Commercial Register under number fédéral CHE-113.524.738, met en place un jeu en ligne pour gagner un détartrage gratuit. The contest is open à partir de la date de publication du post sur Instagram jusqu’au vendredi 1^er décembre 2023 à 23h59, heure suisse. La participation is gratuite et sans obligation d’achat.

1. Généralités

The contest is open only to persons residing in Switzerland. No financial consideration or product purchase is required pour participate in ce concours. A purchase does not increase the chances de gagner.  En participant à ce concours, les participants acceptent d’être liés byes présentes conditions générales. Toute violation des conditions générales et/ou tous soupçons de manipulations en tous genres peuvent entraîner la disqualification du contrevenant du concours SDC Services et/ou le déclenchement de procédures pénales et/ou civiles.  La participation au concours SDC Services via des services de jeux ou des robots de jeu automatisés is strictement interdit.

2. Conditions d’admissibilité

Le concours SDC Services is ouvert uniquement to persons âgées de plus de 18 ans residing in Switzerland, with the exception of SDC Services employees, promotional partners, contest organizers, ou toute autre partie associée à l’élaboration ou l’administration de ce concours, de membres de leur famille (parents, enfants, frères et sœurs, conjoint) ou de personnes faisant ménage commun avec elles.

3. Comment participer et gagner ?

La participation s’effectue via les comptes Instagram de SDC Services, on thes publications relatives au concours.

SDC Services reserves the right not to award the prize in case of identity theft by the winner drawn at random.  Contest prizes are sent by regular mail, sauf exception. Les cadeaux non reçus, perdus ou égarés ne peuvent en aucun cas être réclamés à SDC Services. Aucune correspondance ne sera échangée. Les prix ne sont pas transférables et ne peuvent ni n’être échangés ni convertis en espèces. Tout recours juridique is exclu.

4. Jurisdiction and applicable law

These participation conditions are subject to Swiss law. Any dispute regarding the interpretation, conclusion or implementation of these general conditions, qui ne pourrait pas être réglé by a arrangement amiable, sera soumis aux tribunaux ordinaires du canton de Vaud, sous réserve de recours éventuels au Tribunal fédéral.

5. Miscellaneousssss

SDC Services reserves the right to make at any time and without notice improvements and changes to the contest or website and to suspend and cancel in case of force majeure, technical failure, de fermeture du site ou de tout autre motif important, notamment si les circonstances l’y obligent. Sa responsabilité ne saurait être engagée de ce fait et aucune indemnisation ne pourra lui être réclamée à ce titre.